Privacy Policy for Paden

Effective Date: 29/06/2025
Last Updated: 29/07/2025

Paden ("we", "us", or "our") is committed to safeguarding your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our mobile application and website.

1. Information We Collect

We may collect and process the following types of information:

• Personal Information – such as your name, surname, email address, phone number, university affiliation, and role.
• Authentication Data – login credentials (securely encrypted).
• Uploaded Content – including profile images, reviews, and property listings.
• Usage Information – such as device type, interaction logs, and crash reports.

2. How We Use Your Information

Your information may be used to:

• Provide, operate, and improve our services.
• Authenticate and manage user accounts.
• Personalize your user experience.
• Communicate with you, including responding to inquiries and feedback.
• Analyze usage trends and optimize performance.
• Detect, prevent, and address technical or security issues.

3. Sharing of Information

We do not sell or rent your personal data. However, we may share your information with:

• Trusted service providers – such as hosting platforms, analytics tools, and payment processors – for the sole purpose of delivering our services.
• Legal authorities – if required by law or to protect our rights and users.

4. Third-Party Services

Paden integrates with third-party services (e.g., Google Sign-In, social login providers). These services may collect data in accordance with their own privacy policies. We encourage you to review those policies separately.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your information. However, please be aware that no method of electronic transmission or storage is entirely secure.

6. Your Rights

You have the right to:

• Access or correct your personal data.
• Request deletion of your account and associated data.
• Withdraw your consent at any time.

To exercise these rights, please contact us at support@paden.co.zw.

7. Children’s Privacy

Paden does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take appropriate steps to delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be communicated via our application or email, and the latest version will always be available on our website.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
📧 support@paden.co.zw